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FAQ

What’s included in the Party in the Box?

Our Party decoration kits come in three different sizes - Essentials, Standard and Deluxe - and can include: tablecloth, backdrops, table display stands, floor display cutouts, dessert display boxes, cake stands and serving platters, customised invitation (digital file). They all come with a pre-designed setting suggestion to make the set up quick and simple.

What’s included in the Balloon Garland Kits?

Each all-inclusive kit contains absolutely everything you need to assemble the balloon garlands: best quality latex balloons, balloon decorating strip, glue dots for mini balloons, balloon shine spray and dual action air pump.

How do I set up the table with the Party in the Box supplies?

All our party packs come with a pre-designed setting suggestion to make the set up quick and simple but if you want a whole detailed advice, please check this article we’ve prepared for you.

How many desserts do I need for a dessert table?

Aside from the cake, plan for at least 3-4 different bite-sized treats: 1-2 theme-related treats and 1-3 store-bought or homemade treats dolled up to match your theme. The quantity of sweet treats calculated is about 3-5 bite-sized treats for each guest but if you’re having a kid’s party, I find that most kids will want at least one of everything.

Can I make a balloon garland the night before? How long will a balloon garland last?

We are the only store that sends the shine spray together in the kits. This helps you have brighter and shinier balloons days after inflated. So, feel free to make it one or two days before your party and you can focus on other things day-of. Just keep it indoors in a cool, dark place if possible.

How can I attach the balloon garlands to the wall?

You can use hooks and fishing line to attach each end of the balloon garland to the walls or anywhere else you want to have them placed. 

Do you do custom colour requests?

We might be able to change a colour in our paperie range (party favour boxes & cake toppers) as well as in the Balloon Garlands. Just email hello@thepartyarcht.com.au with your request and the order number and we’ll get back to you.

What size are the garlands pictured on your website?

All garlands pictured on the website are regular (3.5m) size.

Do you have a video tutorial for the balloon garland?

Yes, there is a video tutorial on our Instagram & Facebook Pages which steps you through the five simple steps to making your garland.  There are also written instructions with pictures included in your DIY kit.

What are double-stuffed balloons?

Double-stuffed balloons are two balloons layered together to achieve a unique colour. They are commonly used by event stylists in large balloon displays. Some of our DIY balloon garland kits contain some double-stuffed balloons and they can be inflated the same way as regular balloons, using the pump provided in your kit.

 

Orders & Shipping

Who do I contact about my order?

Please get in touch with our friendly team via email at hello@thepartyarcht.com.au for all order enquiries. 

How much are shipping costs?

Party in the Box: $14.95 flat rate

All other products: $9.95 flat rate

If your order contains 2 or more items, the highest shipping rate will be charged.

FREE SHIPPING FOR ALL ORDERS OVER $450

Do you offer click and collect?

We sure do! If you live in the South Gold Coast / Tweed area, you can pick your order up by appointment. All instructions will be sent to you by e-mail after the purchase.